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Senior Manager-Function-Practice digital SME-EN&CH

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.  


Inviting applications for the role of  Assistant Manager- Function Practice digital SME-EN&CH


Responsibilities:

 

1.Conduct and Coordinate different phases of the project life cycle for all in-scope digital solutions, starting from client onboarding, solution design workshops, requirements validation and design sign-off, project planning, build & application setup, UAT, user training, SOP documentation, Production, Support handover and project closure activities (revenue realization, resource off-boarding, learnings documentation, etc.) ;

2.Maintain excellent communications with stakeholders at all levels and own governance across the program and project portfolio;

3. Liaison with multiple client stakeholders (Business and IT) throughout the engagement to understand their priorities & pain points, ensure their alignment to program objectives, and manage escalations (if any);

4. Coordinate with SMEs, Digital Solution Architects, Service Delivery, and Application Development teams to attain and meet project tollgates internally;

5.Serve in a consultant role whenever needed, to ensure impactful and first time right solution delivery for clients;

6.Coordinate with multiple project teams, activities and set up PMO practices in the organization;

7.Responsible for all management reporting;

8.Compile information across teams in a succinct format, enabling the leaders to quickly understand nuances; support executive decision making;

9.Assist with the development of executive-level communications, presentations, and content for dissemination across the team;

10.Collaborate across teams to accomplish tasks and deliverables on an ongoing basis under very tight deadlines;

11.Develop and manage methods to streamline and enhance existing processes within the team.


Qualifications:

 

•Demonstrate strong leadership skills and be capable of managing multiple project streams in parallel 

•Proven experience in managing mission-critical projects that have complex requirements 

•Strong planning, research, analysis, Project management and problem-solving skills  

•Ability to develop and apply creative, workable solutions to project-related issues  

•Excellent communication and interpersonal skills with proven ability to interact across all levels of the organization 

•Good technology understanding. Ability to understand evolving technology and participate in technical project view calls.  

•Excellent communication skills visible in writing, conversation, and presentations 

•Ability to work independently, multitask and take ownership of a project or initiative 

•Ability to adapt quickly, and work with ambiguity

•Proficiency in Microsoft Excel, MS Projects, Word & PowerPoint  
•Prior experience of working in a similar role in a technology environment
Preferred qualifications
•Exposure to MS Power platform, RPA, NLP. AI etc. technologies will be a plus  
•Good to have experience in the F&A domain and/or business process transitions

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com .  Follow us on Twitter , Facebook , LinkedIn , and YouTube


Job: Senior Manager

Job ID: COR018334

Primary Location: China - DaLian

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 28, 2022

Master Skills List: Consulting

Job Category: Full Time