Careers at Genpact


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Manager - Data Scientist

With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Manager /Sr. Manager – Sr. Data Scientist!
The focus of the role is to have enterprise level experience for Machine Learning Model build, validation, scoring, monitoring, etc. and do analysis on back-office operations, be able to understand and translate and integrate the analysis from back-office to front-office.

Key Responsibilities:  
•    Develop and implement strategies and programs that embed digital thinking, delivery and support across the consumer and business retail banking functions, prioritizing digitally powered and enabled customer experience interventions
•    Expertise in the use of automation, analytics & other digital interventions to drive digitalization of retail banking operations
•    Highly proficient with digital customer Experience Tools, Journey Mapping, Persona Def, and Customer Segmentation.
•    Operations analytics, Work force management, forecasting, identifying key metrics (AHT, TTY, FTR)
•    Interpret and analyze data problems. To deal with huge data, have good understanding of data science and have worked on relational databases. 
•    Write computer programs and analyze large datasets to uncover answers to complex problems. Need to be comfortable writing code working in a variety of languages such as Python, and SQL.
•    Ensure data quality and integrity through best practices and compliance to framework, architecture, and coding standards.  
•    Build analytic systems and predictive models
•    Test performance of data-driven products
•    Visualize data and communicate key findings with potential business impact. 
•    Experiment with new models and techniques
•    Align data projects with organizational goals
•    Project Management and Client Interaction
•    Communicate across a diverse audience across all levels of organization.
Qualifications we seek in you!
•    M.A. / Bachelor's degree in Economics, in Statistics with relevant experience in Data Science/advanced analytics.
•    Experience of working on analytics projects in Banking and Financial Services domain especially in Retail Banking Operations (Consumer/Commercial)
•     Mathematics / Statistical Background 
•    High level of intellectual curiosity about Data Science and Analytics
•    Extensive Experience with Analytics products and solutions.
•    Technical Skills
o    Proven experience as a Data Scientist or similar role
o    Prior Experience with Model build (Python / SQL scripts)
o    Predictive Analytics – Well versed with AI and Machine Learning
o    Excellent applied statistics skills, such as distributions, statistical testing, regression, etc.
o    Building and implementing models, using/creating algorithms and creating/running simulations using a variety of Tools
o    Knowledge and experience of tools/techniques: Forecasting, Linear Regression, Logistic Regression, Regularization, Segmentation (Decision Trees, CHAID, CART), Cluster Analysis, Factor Analysis, variable screening, Machine Learning – Random Forest, Gradient Boosting, SVM, XGBoost.
•    Leadership Skills
o    Strong organizational and leadership skills
o    Passion for analytics, technology, and a keen learner to stay abreast on what is latest 
o    Ability to inspire and influence changes in technology application 
o    Ability to work in diverse teams and with multiple stakeholders
o    Conflict management and negotiation skills
o    Skill gap identification and development of our global teams
o    Excellent verbal and written communication skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Manager

Job ID: BFS018373

Primary Location: India - Gurugram

Education Level: Master's / Equivalent

Job Posting: Feb 21, 2022

Master Skills List: Digital

Job Category: Full Time