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Assistant Manager - Transaction Monitoring


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.


Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of Assistant Manager, Transaction Monitoring

In this role, you will be responsible for performing complex Transaction Monitoring (TM) investigations covering money laundering in Correspondent Banking and PSP products, terrorist financing, and tax evasion. As a subject matter expert, you will also provide quality checking, coaching, and support for teammates, helping them to develop and grow, whilst helping the Team Leader to ensure high-quality output from the team.




  • Perform risk-based investigations on complex TM alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing, and tax evasion in Correspondent Banking and PSP flows, following Global Standard TM Investigation Process and Procedures
  • Analyze customer and transaction information to assess whether the alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate. Understand underlying ultimate originators and beneficiaries, their business/profile, geographies, and business sense of the transactions and relationships
  • Within the procedural framework, use your own judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
  • Document your investigations thoroughly by recording the details of the alert, the data you have considered, the basis of your conclusion, and any evidence you have gathered that supports your conclusion
  • Maintain your primary focus on the quality and effectiveness of the investigation, whilst also ensuring that your work is completed in a timely fashion.
  • Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practices, techniques, and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team
  • Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training
  • Conduct Quality Checks (QC) in a timely fashion on the output of other team members, following QC process and procedures, as required by the Team Lead.


Qualifications we seek in you!

Minimum qualifications

  • Graduate with good domain knowledge 
  • Advanced Communication and Presentation skills
  • Influencing skills
  • Problem-solving and decision-making


Preferred Qualifications/Skills

  • Relevant work experience with experience in Correspondent Banking TM investigations, dealing with major Financial Institutions, PSP, and other payments providers, etc. preferably in reputable financial services organizations. 
  • Expert understanding of how money laundering, terrorist financing, and tax evasion are executed, why, the differences between them, and their impacts – especially in the context of Correspondent Banking and PSPs. 
  • Expert skills in conducting effective TM investigations, including in data and transaction analysis, research, and documentation.  
  • Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.   
  • Fluent in English, reading, and writing.  
  • Intermediate and above in French and Dutch would be advantageous (but not required) 
  • Knowledge of SWIFT messages´ system. 
  • Knowledge of Correspondent Banking & PSP products, transaction types/flows, and financial crime risks. 
  • Professional certification for Correspondent Banking (CAMS, CFE, ICA, or equivalent) is a plus



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Assistant Manager

Job ID: BFS016978

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Nov 1, 2021

Master Skills List: Operations

Job Category: Full Time