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Senior Manager - Transaction Monitoring

 

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

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Are you the one we are looking for?

Inviting applications for the role of SM, Transaction Monitoring

In this role you will lead a team of approximately ten people performing complex Transaction Monitoring (TM) investigations of Correspondent Banking and PSP alerts/cases, covering money laundering, terrorist financing and tax evasion risks. You will be accountable for the quality and timeliness of your team’s output.  As a subject matter expert, you will provide quality checking, coaching and support, helping team members to develop and grow.  Through your leadership, you will maintain high levels of engagement, strong team spirit and commitment to continuous improvement and quality.

 

 

 Responsibilities:

  • Perform risk-based investigations on complex TM alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing, and tax evasion in Correspondent Banking and PSP flows, following Global Standard TM Investigation Process and Procedures
  • Analyze customer and transaction information to assess whether the alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate. Understand underlying ultimate originators and beneficiaries, their business/profile, geographies, and business sense of the transactions and relationships 
  • Within the procedural framework, use your judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities. 
  • Document your investigations thoroughly by recording the details of the alert, the data you have considered, the basis of your conclusion, and any evidence you have gathered that supports your conclusion
  • Maintain your primary focus on the quality and effectiveness of the investigation, whilst also ensuring that your work is completed in a timely fashion. 
  • Consult and collaborate with colleagues to develop your investigations and to help others with theirs, adopting and sharing best practices, techniques, and knowledge over time, with a focus on driving continuous improvement in both your investigations and that of the broader team
  • Give and take feedback constructively, actively supporting team continuous learning and development and training initiatives, driving continuous improvement in both your team and that of the broader organization  
  • Maintain strong engagement in your team, actively supporting career development and progression, whilst striving to keep attrition rates below industry levels  
  • Working with leadership and HR, support high performers through career progression and low performers with coaching and training as needed, managing consistent low performers out of the team, as appropriate

 

 

Qualifications we seek in you!

Minimum qualifications

  • Graduate with good domain knowledge 
  • Advanced Communication and Presentation skills
  • Influencing skills
  • Problem-solving and decision-making

 

Preferred Qualifications/Skills

  • Relevant work experience with experience in Correspondent Banking TM investigations, dealing with major Financial Institutions, PSP, and other payments providers, etc. preferably in reputable financial services organizations. 
  • Expert understanding of how money laundering, terrorist financing, and tax evasion are executed, why, the differences between them, and their impacts – especially in the context of Correspondent Banking and PSPs. 
  • Expert skills in conducting effective TM investigations, including in data and transaction analysis, research, and documentation.  
  • Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.   
  • Fluent in English, reading, and writing.  
  • Intermediate and above in French and Dutch would be advantageous (but not required) 
  • Knowledge of SWIFT messages´ system. 
  • Knowledge of Correspondent Banking & PSP products, transaction types/flows, and financial crime risks. 
  • Professional certification for Correspondent Banking (CAMS, CFE, ICA, or equivalent) is a plus

 

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

 

Job: Senior Manager

Job ID: BFS016945

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Oct 29, 2021

Master Skills List: Operations

Job Category: Full Time