Careers at Genpact


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Business Analyst - Analytics

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Business Analyst, Supply Chain Management

•    Collect, review, and scrub client’s Install Base (IB) data as per established data flow process weekly
o    Verify/validate and identify any data discrepancies, perform root cause analysis and create actionable plans/workarounds to improve data quality
o    Prepare the IB data as per standard data template (transform, format, filter) for uploading & archiving in homegrown IT applications.
•    Analyze the IB data through trends and other analyses to identify any significant patterns, provide key business insights/alerts to leadership team for proactive action.
•    Collect client’s SLA miss data from supply chain execution partner weekly
o    Verify/validate and compare SLA miss data with alternate data sources to identify potential data discrepancies and ways to resolve them
o    Scrub, consolidate, and leverage SLA miss data for the monthly executive dashboard
•    Design, develop, and maintain various analytical reports based on other relevant supply chain data such as product shipments, backlog, IB renewals, inventory on-hand, etc.
•    Identify, prioritize, structure, and solve complex supply chain problems using data mining, analytics and business judgement
•    Drive automation and simplification within our processes in line with the company philosophy through CI and cooperative workstream planning

Qualifications we seek in you!
Minimum qualifications/skills
•    Graduate degree in Operations, MBA (Ops) or Industrial engineering or equivalent with a good academic record
Preferred qualifications/skills
•    Relevant experience within an inventory management function such as Inventory Controller/Planner preferably in a hi-tech spare / service parts planning environment
•    Good exposure to broader supply chain domain and inventory concepts such as safety stock, reorder point, min/max setting, last time buy, forecasting, etc.
•    Previous experience of ERP systems such as Oracle (Servigistics), JDA, SAP or bespoke company tailored inventory planning systems
•    Prior experience to demonstrate ability to analyze large and complex datasets, analyze the patterns, and draw actionable plans
•    Ability to operate within a global organization and to demonstrate cultural awareness
•    Sound commercial and business acumen with a keen eye on internal and external global market factors and trends
•    Good working knowledge of MS office suite with a strong background in MS Excel
•    Create quick ad-hoc reports, summarize various analyses (excellent handling of pivot tables), perform trend analysis, identify patterns, etc.
•    Tech Savvy person with ability to learn and use new tools such as MS Power BI
•    Excellent time management and effective multi-tasking skills to manage short-term and long-term deliverables along with flexibility in work hours (on an exceptional basis)
•    Good written and verbal communication skills with an ability to clearly understand and implement client requirements and effectively communicate work output
•    Good managerial and individual skills with a capacity to work independently and perform “hands-on” tasks as well as effectively balance the workload among team members
•    Be a team player and drive for process automation through CI methodology and cooperative workstream planning skills
•    Able to challenge the status quo and drive for high performance along with good collaborative and influencing skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Business Analyst

Job ID: ANA004118

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 5, 2022

Master Skills List: Operations

Job Category: Full Time