Careers at Genpact

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of SA, Contract Management

In this role, you will be responsible to Support the Treasury, Trade reconciliations team

Responsibilities

• Respond to all inquiries from the customer (or internal sales teams) related to licensing agreements, screen review new agreement requests, timely KYC Customer screening,
• Salesforce Agreement objects, case management, and customer communication as needed.
• Maintain libraries and list of pending requests/status of cases.
   
• Review required documentation and send recommendations to HQ Licensing Focal for approval.
• Manage new agreements, renewals, terminations, invoicing and SalesForce Entitlements as needed.
   
• Effectively improve, manage, and maintain any processes related to all job functions.
• Attend meetings as necessary to support Customer or internal business needs.
• Meet SOP expectations including TAT, work directly with Digital/IT to assist with customer access issues as needed, and appropriately escalate matters to HQ Licensing Focal as needed

Qualifications we seek in you!

Minimum qualifications

• Graduate/Post Graduate in Commerce or MBA
• Prior experience in the contract management 

Preferred qualifications

• Proactively participating in discussions involving technical challenges and ways to improvise efficiency through providing a high quality and end-user focused service that is responsive to end-user needs

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.