Careers at Genpact

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of AM, Technical writer

Responsibilities

• Research, collect source data, and interview appropriate personnel to compose text for technical literature, which meets customer’s standards and procedures.
• Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, CD, USB etc.)
• Develop content using a content managements system and xml authoring tool
• Track and fix content defects
• Create documentation methodologies, frameworks, and workflow diagrams
• Coordinate review of all assigned writing projects to ensure thorough documentation
• Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
• Complete writing assignments on-time and within budget according to departmental and industry standards
• Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines
• Contribute to the development and expansion of the department and its offerings
• Successfully work with and communicate with global teams
• Assists and develops graphic and illustrations used in user and service documentation

Qualifications we seek in you!

Minimum qualifications

• Bachelor’s degree Engineering (Mechanical, Electrical, Electronics)
• Work closely with senior executives across the company to effectively integrate eCommerce solutions with other critical corporate initiatives.
• Communication and interpersonal skills
• Ability to negotiate and resolve conflicts
• Building commitment within the team
• Concluding thoughts on team leader skills

Preferred qualifications

• Experience in supporting medical device content creation for ecommerce

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.