Digital Products and Services

Consumer Goods

Digital is good for consumer goods

Digital transformation presents a unique opportunity for the consumer goods and retail industries to address their customers' changing needs, and ensure sustainable growth. Effectively harnessing digital can help consumer goods and retail firms drive better customer engagement, accelerate growth through channels like mobile, better manage their supply chain, and drive higher margins.

Our digital portfolio is the culmination of cutting edge technologies, process expertise, and experience working for our clients for the last two decades. Our products and productized services are enabled by Genpact Cora - an artificial intelligence (AI)-based platform, that helps us to reframe and solve real world business issues to drive digital transformation across the consumer goods and retail industries.


Show More

For the CFO:

CFOs want to generate greater value and insights to become a more strategic partner. But fragmented, manual processes hold them back. Genpact transforms finance functions with advanced digital products, analytics, and domain expertise.

Order to cash

  • Cora ARFlow: Streamline order to cash
  • Collections Optimizer: Improve cash flow with dynamic risk-based collections using big data and computational linguistics
  • Touchless CashApp Assistant: Streamline and automate cash applications with robotic process automation and computational linguistics
  • Working Capital Optimizer: Boost liquidity with automation and predictive analytics to drive accurate and consistent insights and generate commentaries through conversational AI

Procure to pay

  • Cora APFlow: Transform accounts payable by connecting with suppliers for end-to-end visibility and prompt payment
  • Cognitive Buying Assistant: Conversational AI-based product to transform the buying experience
  • Touchless Invoice Optimizer: Optimize end-to-end invoice processing through e-invoicing, machine learning, dynamic workflow, and robotics
  • Duplicate Payments Optimizer: Eliminate duplicate payments with machine learning

Record to report

  • Cora FinancialControllership: Simplify and automate reconciliation processes for improved compliance and greater confidence
  • Accrual Assistant: Close books with speed and accuracy, and have more time for analysis and insights
  • Process Lifecycle Manager: Transform case and workflow management across any finance and accounting business process

Enterprise Performance Management

  • Enterprise Performance Optimizer: Gain real-time insights into business performance through data engineering and advanced visualization
  • Intelligent Reporting Assistant: Timely business insights and management reporting from big data and computational linguistics
  • Enterprise Expense Optimizer: Reimagine budget planning and execution with advanced analytics and visualization to deliver dramatic savings

For consumer packaged goods:

Whether the focus is supply chain, order management, or core operations, Genpact's digital products and services, powered by our AI-based Genpact Cora platform and developed from years of industry experience can help. Our offerings include:

  • Smart Supply Chain: Harness Internet of Things to help customers embed analytics and drive insights
  • Cora OrderAssist: Intelligently augment order management
  • Insight Assistant: AI driven predictive insights
  • Contract Assistant: Transform billing and contract reconciliation
  • Cora SeQuence: Intelligent workflow - automate, optimize and embed insights into process