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Building digital momentum to deliver transformational change

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The ability to automate the last mile of the work that most companies do manually, by using technologies like machine learning, cognitive computing, deep reasoning, natural language processing, and others, is what drives disruptive results. Sanjay Srivastava, Chief Digital Officer of Genpact, discusses how to move beyond best in class to focus on best possible outcomes as part of an organization’s digital transformation.

 

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