Volatility and Adaptation Index

Analytically monitoring structural changes to large corporations

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The Volatility and Adaptation Index

Providing insights into global enterprises’ environment and operations strategy

Unprecedented economic volatility necessitates that global enterprises adapt, and often this is through transformed business operations. Genpact Volatility and Adaptation Index (VAI) - is a directional, quarterly measure of this volatility and related signs of adaptation.

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Read our 2015 report

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This proprietary index, generated by Genpact’s social media analytics group, has been developed through extensive analysis of proprietary data and primary research around the consequences of volatility and related stress (such as profit warnings) in a company’s business environment, and the related measures of adaptation (such as change of key management).

Genpact monitors events that trigger current or future volatility, including macro-level, industry-wide events such as regulations, and company-level events like financial under performance or cost cutting. The companies monitored (over 800 with $3 billion or more in annual revenue) spanned a wide range of industries including retail banking, commercial banking, insurance, capital markets, healthcare payer and provider, life sciences, manufacturing, and CPG. These analyses were “trued up” with the operational data derived from Genpact’s business process transformation, management and outsourcing footprint across the same industries – from mortgage and procurement to finance and accounting (F&A) and credit card processing – driven by its proprietary, analytics-driven Smart Enterprise Processes (SEPSM) framework.

Explore the VAI Infographic

Compare the results of Genpact's volatility and adaptation index by industry.

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Prior VAI Reports


Read the 2014 report.

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Read the 2013 report.

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Generating Impact in a Volatile Market

Genpact President and CEO NV "Tiger" Tyagarajan discusses volatility and adaptation.

NV "Tiger" Tyagarajan on Generating Impact in a Volatile Market