Competing in a digital-first world

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How organizations are putting digital to work in financial services companies

While most companies are investing in technology to engage with customers, manage risk, and reduce cost, a study by Harvard Business Review Analytic Services in association with Genpact finds that only 20% are generating significant impact from digital.  

These leading companies compete differently: driving value by adopting an agile and practical approach to digital - one that combines design thinking, advanced digital technologies and analytics, and Lean principles

A message from Tiger Tyagarajan, CEO & President, Genpact