Supply chains in the age of instinct
Global disruption and rising customer expectations are placing immense pressure on supply chains. Organizations are having to transform, and the supply chain decisions they make today will shape their tomorrow.
Trends changing supply chains
Driven by changing expectations of consumers and advances in digital technologies, three macrotrends are shaping the world, and businesses must adapt their supply chains to flourish.
1. Optimized reality
Facilitated by innovative technologies, fragmented supply chains are becoming hyperconnected and agile, enabling seamless customer experiences and responsiveness.
2. Ethical impact
Businesses that raise the bar for ethical and environmental standards across supply chains are meeting customer expectations for companies to act responsibly, and to take a stand on the issues that matter to them.
3. Whole-system planning
Businesses must work collaboratively, transparently, and with circular principles in mind. By prioritizing long-term holistic approaches within their supply chains, they can create resilience against big-picture vulnerabilities.
The instinctive enterprise and its supply chain
To navigate these macrotrends, organizations must become instinctive enterprises – a next generation business that connects, predicts, and adapts at speed, with AI embedded as its neural wiring. They will harness the power of supply chains that are responsive, predictive, and in tune with customers' needs.
Connect
Organizations must collaborate across the supply chain to create networks of innovation and create a centralized view of supply chain performance.
Predict
Organizations need to harness data from multiple sources for real-time insights that anticipate customer needs and foresee risks.
Adapt
Businesses must build an adaptive workforce, consisting of man and machine, that embraces change.