Digital pressures driving change in the insurance industry

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Insurers expecting to thrive in a digital-first marketplace understand that transformation is about more than just technology, it requires a realignment of their strategic intent.  They must consider business processes, organizational structures, talent, incentives and measures, as well as technology, in order to reap the true benefits of digitization.  Watch Bill Pieroni, CEO of ACORD, share his perspectives on how the insurance industry can embrace digital to improve the customer value proposition in today's environment.