Accelerating the pace and impact of digital transformation

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Companies have high expectations from digital, but many are not well positioned to realize them

Only 21% of companies are truly reaping the transformative value of digital, finds the latest study by Harvard Business Review Analytic Services in association with the Genpact Research Institute. While exploring what makes digital leaders – those organizations generating significant impact from digital technologies – stand out from the crowd, these insights identify the key barriers to overcome and capabilities to adopt. Read the study to understand:

  • Why organizations must align digital interventions through the back, middle and front office to meet customer expectations 
  • The real barriers to organizations’ use of digital – and they’re not technical skills or budget
  • Which functions hold essential capabilities – such as design thinking approaches, Lean methods, and the ability to act on insight from data – to enable digital succes

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