Careers at Genpact


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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey! 
Are you the one we are looking for?
Inviting applications for the role of Process Developer-Sourcing
In this role, you will be a part of the Shared Services Centre (SSC), reporting to Manager and will be responsible for Operational work including data analysis and management in the Sourcing/procurement function. This is a Target based role wherein the resource will have to achieve the minimum target as per the process on daily basis and share additional support at the time of volume surge.

Requisition to PO Process
•    Receiving the Purchase Requisition from users to create Purchase Orders in Application as per defined SOP’s
•    Checking all required documentation and approvals
•    Creation of PO on Oracle tool as per defined SOP’s
•    Generate MIS through MS excel, pivot tables, lookup formulas and other excel formulas
Vendor Creation
•    Receiving the request from users globally to create supplier/s
•    Checking all required documentation and approvals are present as per defined SOP’s
•    Creation of the vendor profile on the Oracle and Ariba tools.
•    Maintenance of the metrics related to Vendor creation.
•    Vendor checking of statutory documents as part of Vendor Pre-Qualification 
•    Management of a centralized repository in a structured manner
•    Following up with stakeholders for necessary documents at a recurring frequency
Procurement Helpdesk
•    Managing & guiding stakeholders for their Procurement related queries.
•    Reverting to queries within the stipulated time frame.
Vendor Governance Support
•    Support VGO, SME’s in seeking compliance-related documents.
•    Regular follow-ups with vendors to meet the deliverable timelines.
•    Proactive approach in highlighting concerns/observations to respective process lead.
•    Accuracy from a Quality standpoint is a must.
Additional Duties
•    Documentation and maintenance of excel based tracker on a daily and real-time basis
•    Resolves queries timely and accurately within TAT
•    Support team members and actively participate in team discussions and meetings
•    Self-motivated person and handling independently assigned task
•    Support during an audit in making the information available
•    Reporting
i.    Data analysis and publishing of dashboards.
ii.    Generate MIS through MS excel pivot tables, lookup formulas and various other formulas.
iii.    Provides MIS reports to manager/teams and publishes Dashboards as per the prescribed frequency

Key Performance Indicators
•    Daily volume against target assigned
•    Escalations
•    Tracker update on a real-time basis
•    Support to additional projects
•    Process improvement ideas

Qualifications we seek in you!
Minimum qualifications
Skills Required/Should Possess 
•    Good Excel and MS Office Skills
•    Good Communication Skills (Written and Verbal)
•    Good Customer Handling/Management skills.
•    Working Knowledge on any Application/CRM system.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Developer

Job ID: PHA000529

Primary Location: India - Hyderabad

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 23, 2021

Master Skills List: Operations

Job Category: Full Time