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Lead Consultant / Technical Writer

Inviting applications for the role of Lead Consultant / Technical Writer

Function: Operation

Bangalore/Noida, India

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

Responsibilities:

As a Technical Writer with Good years of experience, you will be responsible for working independently on components of an information development project.  You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.

 

Responsibilities

  • Ability to write technical documentation covering cloud environment, Kubernetes, etc
  • Review and improve documentation and knowledgebase
  • Creating documentation and education materials to boost user experience on a digital platform.
  • Provide support or leadership in the development and continual improvement of service.

Qualifications we seek in you

Minimum qualifications:

  • BE/B Tech/MCA
  • Excellent written and verbal communication skills

 

Preferred qualifications

  • Excellent written and verbal communication skills.
  • Experience in content management system. 
  • Ability to interview SMEs and discern relevant information from written technical documents
  • Ability to analyze technical information and present relevant information to users
  • Ability to work independently and scope out work
  • AWS or Microsoft Cloud Certification desired for all personnel
  • Knowledge of Docker, Kubernetes, Ansible, Terraform AWS or Azure
  • Sophisticated troubleshooting skills
  • Ability to write technical documentation covering cloud environment, Kubernetes, etc
  • Superb communication, prioritization, and analytical skills
  • Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

Quick joiners preferred

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. 

 

 

 

Job: Lead Consultant

Job ID: ITO050546

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Feb 17, 2022

Master Skills List: Consulting

Job Category: Full Time