Careers at Genpact

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!

Inviting applications for the role of Big Data Admin

Responsibilities.

Primary Responsibilities and Essential Functions

• Collaborates with team members (Cox FTE’s and 3PL teams) to ensure the Data Processing, Event Streaming, API and Analytics environments supports timely data delivery and accurate business decisions.
• Works closely with End-users and internal operations teams to troubleshoot and solve complex technical issues within defined service level agreements.
• Provides excellent customer service in a high volume, fast paced work environment.
• Operate and maintain production Data Processing, Event Streaming, API and Analytics environments to agreed upon service levels.
• Enforce and maintain enterprise standards and best practices to ensure compatibility, scalability, and integration with other data platforms.
• Ensure that data processing pipelines, streaming apps, API’s and Analytical models perform within operational bounds on a consistent basis.
• Ensure that user and support manuals, Standard Operating Procedures, design documents, platform support guides and program documentation are relevant and up to date.
• Consistently refine support procedures to improve service restoration quality and timeliness.
• Own, escalate and collaborate on complex problems with developers, system administrators, and product vendors to provide root cause analysis and repair of the problem.
• Triage data processing, event streaming, API issues and skilled to update the code in Spark (Scala, Python), Kafka Streams, Python. HiveQL and HBase/Phoenix.
• Build/upgrade Hadoop, Kafka, Spark platforms in collaboration with Cox leads.

QUALIFICATIONS

Minimum

• Bachelor’s degree in Computer Science, Software Engineering or related field
• Good experience as a Hadoop/Kafka/Spark platform Administrator
• Good experience with event streaming technologies (Kafka, Spark, Flink, etc.)
• Strong programming skills (Python, Scala)
• Excellent verbal and written communication skills

Preferred

• Hadoop administrator certified from Cloudera/Hortonworks
• Prior experience in a Data Operations role
• Experience working as a platform administrator for Event Streaming technologies
• Experience with agile/scrum methodologies
• Exposure to the ITIL framework
• Prior experience working in onsite-offshore model

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.