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Accounts Payable - Process Associate - Italian

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Accounts Payable – Process Associate - Italian
•    Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
•    Checking supplier’s details in the predefined system.
•    Entering data accurately in the system.
•    Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
•    Debit balances for suppliers, if required.
•    Month end activities.
•    Proactive control for the prevention of possible errors.
•    Ad-hoc reports.
•    Resolving as soon as possible the requests received from partners or customer via email.
•    Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set.
•    Solving customer requests within the time agreed.
•    Ensure that response time is within the limits set by the client and that deadlines are met.
•    Understand the client’s organization and addresses to the people directly involved in process.
•    Interact via email or phone with customer representatives.
•    Answering supplier/ Invoice Resolution/ Understand and Resolve Queries raised by vendor.
•    Provide information on status of Invoices, relevant contact information (fax, telephone).
•    Routing out of scope issues to internal teams for further resolution.
•    Contact Suppliers (email/phone/fax) resolution related.
•    Work on aged invoices/ pending issues.
•    To ensure that the processes activities and transactions are finalized in an accurate and timely manner, and in accordance with pre-defined and coordinated controls (SOX & Audit).
•    Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader.
•    Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team.
Other responsibilities
•    Effectively graduating the training plan dedicated to the position and the tasks;
•    Training other team members regarding the daily tasks whenever vital and requested by the manager.
•    Updating the working procedures periodically.
•    Maintain and develop relationships with relevant markets and client serviced by team and all major customers within those markets as appropriate.
•    See opportunities for continuous process improvement and innovative solutions and communicate to direct manager.
Minimum Qualifications
•    Accounting knowledge – intermediate level.
•    Similar experience in the field.
•    SAP knowledge (represents an advantage).
Preferred Qualifications
•    Highschool graduate
•    University student/ graduate (Economic studies, represents an advantage)
•    Required language level for daily tasks: B2 English
What we can offer!
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports professional trainings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: INS012102

Primary Location: Romania - Bucuresti

Education Level: Associate's Degree/College Diploma

Job Posting: Apr 11, 2022

Master Skills List: Operations

Job Category: Full Time