Careers at Genpact


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Process Associate - Invoice to Cash

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Process Associate and Process Developer– Customer Invoicing

General Responsibilities

  • Process Billing data, validation and discount codes capture for customers
  • Resolve Billing queries, validation of billing input with contract and billing disputes Queries
  • Perform periodic customer reviews like billing overdue queues, Billing exceptions and billing accuracy
  • Clear billing backlog
  • Support team priorities and initiatives and effectively manage workload
  • Assist Assistant Manager to prepare and submit reports to the customer as applicable
  • SOP (Standard Operating Procedures) creation and updating
  • Deliver the required data for audit purposes
  • Making the accounting process controls established through the internal policies (SOX (SARBANES OXLEY))
  • Provide support to Assistant Manager for credit control activities as required
  • Ensure Key Metric’s are met, and service is delivered to end users as expected
  • Daily usage of client’s tools for the assigned activities

Good verbal and written communication skills – Primary language as English


Qualifications we seek in you!

Minimum qualifications

  • Proficient knowledge of computers, the Internet and office automation.
  • B. Com Graduate
  • Relevant domain experience

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Process Associate

Job ID: INS011708

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 29, 2022

Master Skills List: Operations

Job Category: Full Time