Careers at Genpact


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Domain Trainee - HRO - Indonesian

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.


Are you the one we are looking for?

We are inviting applications for the role of Management Trainee- HRO

We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment



In this role, you will be responsible for Employee Data Management, Recruitment Administration, helpdesk, Compensation Administration, Benefits Administration and Payroll supporting the client in one or more of the following areas

  1. Recruitment Administration
    1. Validating the data included in job requisitions and job descriptions as agreed in SOP
    2. Posting the job requestions to defined job sites as agreed in SOP
    3. Provide support to schedule interview and manage logistics
    4. Create offer letter as per standardized templates
    5. Request paperwork from candidates as per onboarding requirement
  2. Employee Data Management
    1. Update new hire records in the system
    2. Update employee personal data changes which are not processed through Self Service
    3. Update employee job data and organization data changes
    4. Process separation and transfers in the system
  3. Helpdesk
    1. Respond to queries
    2. Resolve and research queries as required
    3. Maintain and update ready reckoner of all queries
    4. Update case status on case management tool
  4. Compensation & Benefits Administration
    1. Validate compensation data received from HR/Managers
    2. Ensure compensation inputs are within guideline and approvals are in place
    3. Update various compensation inputs - salary increases, bonus, incentives in HRIS/Compensation module
    4. Perform audit on data entry
    5. Send comp updates to payroll team
    6. Generating letters (year-end)
    7. Managing notifications
  5. Payroll
    1. Manage requests pertaining to Payroll data inputs - Hours, Earnings & Deductions
    2. Consolidate and share all inputs to payroll vendor
    3. Run audits to ensure adherence to process guidelines


Language Support required

Genpact Delivery Center


India (Noida)


Kuala Lumpur

Bahasa, Taiwanese

Good verbal and written communication skills – Primary language as Bahasa and secondary language as English



Qualifications we seek in you

Minimum qualifications

  • Any Graduate (preferable in Commerce)
  • Relevant experience of 3-6 years in HRO

Preferred qualifications

  • Exposure to Transition of a new HRO process
  • Delivers oral and written communications that have clarity and impact.
  • Should have E2E knowledge with work experience in HRO    
  • HR skillset and experience – Intermediate. Knowledge of Oracle HCM
  • Working experience in SOX controls; Responsible for both internal and external audits                            



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Management Trainee

Job ID: INS011668

Primary Location: MY - Bandar Sunway

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 7, 2022

Master Skills List: Operations

Job Category: Full Time