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Gateway - Process Associate - Wealth Management

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate, Wealth Management
The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving.
You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account.
Responsibilities
•    To be able to work well on requests sent by the channels
•    To be quick and detailed in interpreting the request of the customer
•    Work well in the current frame of things & ability to intensify when required
•    Should have a customer focused approach & Attention to detail
•    Good Communication and interpersonal skills required
•    Relationship management ability with internal customers
Qualifications
Minimum qualifications 
•    B. Com Graduate
Preferred qualifications
•    Quick Learner & Results-oriented
•    Tx Score >=50
•    Good Excel Skills!
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: INS011470

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 10, 2022

Master Skills List: Operations

Job Category: Full Time