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DG - Process Developer - Insurance Training Support


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. 
 
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Training Support – Process Developer!

Responsibilities
•    Managing and tracking new hires performance from date of joining till independently productive
•    Performing training needs analysis
•    Facilitating new hire training, coaching and conducting performance evaluation of trainees
•    Publishing the reports to leadership and team members at regular intervals
•    Providing weekly training updates to leadership and trainees
•    Working closely with internal teams to develop new or update existing training content periodically
•    Creating communication for the accounts for assessments, sessions, celebrations, festivities, etc.
•    Require advanced excel knowledge to create analysis, pivots, graphs and run formulas
•    Perform other tasks requested by the manager to reach team objective or the company’s objectives based on current needs
Qualifications we seek in you!
Minimum qualifications


•    Any undergraduate / bachelor's degree with relevant work experience in a reputed company 
•    Eye for detail 
•    Advanced level of English, min B2. 
•    Self-motivated, high-energy levels and works well under strict deadlines
•    Excellent understanding of same/similar workflow
•    High School Degree

Preferred qualifications/Skills
•    Trust & Safety Experience – preferably content labelling and/or moderation
•    Neutral mind-set to digital content that needs classification & policy review
•    Good emotional intelligence and resilience
•    Accurate and critical work attitude
•    Ability to think critically and make quick decisions
•    Enthusiastic and proactive team player
•    Collaborative and has a growth mindset

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Developer

Job ID: INS010744

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Feb 2, 2022

Master Skills List: Operations

Job Category: Full Time