Careers at Genpact


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Senior Manager - Black Belt

Senior Manager – Lean Six Sigma - Black Belt
Function: Digital

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of SMLean Six Sigma Black Belt

The Lean Six Sigma Black Belt (BB) would be responsible for driving the Continuous Improvement & Process Transformation agenda for a set of functions within the organization through usage of Lean, Six Sigma and other methodologies, sharing of best practices, driving the LSS (Lean Six Sigma) DNA and process excellence practices, facilitating training etc.

BB would also be expected to design and execute value generating roadmaps, lead and ensure execution of high impact projects and partner with multi-function teams to constantly enrich the engagement. The person should be passionate to apply Lean Six Sigma thinking and bring-in insights and best practices.

BB would be required to manage key business stakeholders at client and Genpact ends to insure that the right level of sponsorship is there for projects. BB would also be required to drive strong governance of the roadmap to insure we deliver to the timelines and benefits agreed to with the customers. Along with this, the BB may lead a team of black belts aligned to Genpact’s corporate functions and will be responsible for driving a ‘mind-set’ and a culture of process improvement in the team.


  • Driving Continuous Improvement & Process Transformation projects through usage of Lean, Six Sigma and other methodologies
  • Drive change management within Genpact operations teams and client stakeholders
  • Design and deliver on value generating roadmaps and projects as part of corporate quality
  • Mentor Green Belt projects on Lean Six Sigma and end-to-end thinking to deliver long term benefits
  • Drive the Continuous Improvement culture within the company
  • Harness a combination of smart processes, analytics and technology to design and deliver on business outcomes
  • Partner with multi-function teams to constantly enrich the engagement
  • Create commitment across all involved teams and facilitate buy-in from key stakeholders
  • Lead and ensure an effective communication and governance rhythm on our key projects
  • Be flexible in terms of work hours, travel and possible assignments at another Genpact or Client location

Minimum qualifications

  • MBA / PGDM with Operations or Finance specialization
  • Strong Process excellence / re-engineering / Lean Six Sigma experience
  • Strong FnA domain knowledge
  • Strong quantitative and analytical skills
  • Knowledge of Statistical tools / Knowledge of various Quality Systems/ Knowledge of Minitab
  • Ability to mentor effectively and bring in end-to-end thinking
  • Solution Oriented : Critical thinking, data analytics, bias for solution and execution
  • Strong influencing skills : Ability to build deep and influential partnerships with stakeholders
  • Excellent communication skills; ability to build and execute the governance rhythm
  • Mature and credible presence with senior leaders; able to engage and gain their professional respect

Preferred qualifications
  • Lean Six Sigma certified Black belt with work experience in FnA domain (OTC/RTR/PTP)
  • Exposure to Digital tool implementation in FnA processes (RPA, Process Mining etc)
  • PMP / Project Management certification

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.comFollow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Manager

Job ID: INS004252

Primary Location: India - Jaipur

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Jun 25, 2019

Master Skills List: Domain

Job Category: Full Time