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DG-Assistant Manager OTC

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of AM, Invoice to Cash !
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 
Responsibilities
•    Prepare and send out invoice, bills 
•    Prepare, compile, and mail bills for products paid for by clients
•    Provide information to the customer service and sales departments as requested 
•    Respond to billing questions from both local and international customers 
•    Verify discrepancies by clients, and resolve their billing issues
•    Prepare reports detailing unbilled Revenue status
•    Creation and maintaining Standard Operating Procedures
•    Understanding and Reporting of Service Level Agreement
•    Team daily work-allocation 
•    Team daily day-end status reporting to all stakeholders  
•    Gauging overall process performance on Internal and client given targets
•    Driving Process Improvement Projects regularly
•    People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others
•    Creates a team environment of accountability and commitment.
•    Ability to work in diverse teams and with multiple stakeholders
•    Shift: UK-US Shift
  Skill Required:
•    Excellent comm. skills – Verbal & Written (I-Speak -6.5/ TX - 55)
•    Good Excel and typing skills
•    Eye for detail and quick response time
•    Relevant work experience in OTC domain

Qualifications
Minimum qualifications
•    Graduate in Commerce (B. Com)
Preferred qualifications 
• Proficiency in MS Office
• Good communications and writing skills
• Good analytical and problem solving skills 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Assistant Manager

Job ID: HOS000259

Primary Location: India - Hyderabad

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 17, 2021

Master Skills List: Operations

Job Category: Full Time