Careers at Genpact


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Accounts Receivable - Senior Process Associate - German

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Accounts Receivable – Senior Process Associate - German! 
We are looking for someone with deep understanding and is able to facilitate the identification and resolution of any customer disputes
•    Allocating and clarifying payments
•    Managing overdue payments
•    Receive and resolve discrepancies (bank, business, customer contact)
•    Prepare and dispatch dunning letters/statements
•    Provide support to AR Team Leader and Analyst for credit control activities as required.
•    Month end processing and reporting requirements
•    Ensuring all Associate activities are compliant to audit requirements
•    Documenting all collection activity re debtors ledger
•    Customer concern and follow through of issue’s re debtors ledger
•    Ensure Key Metric’s are met and service is delivered to end users as expected
Minimum qualifications
•    Very good knowledge of German, min. B2
•    Communicative level of English
•    Good MS Office (especially MS Excel) knowledge
•    Analytical thinking and ability to learn quickly
Preferred qualifications 
•    Personal culture and ability to take care of the client properly
•    High motivation and willingness to learn
•    Ability to work under time pressure

What can we offer?
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports professional tranings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy B1

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates:   

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Process Associate

Job ID: HMS015959

Primary Location: Poland - Krakow

Education Level: Master's / Equivalent

Job Posting: Apr 5, 2022

Master Skills List: Operations

Job Category: Full Time