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Manager- Cloud

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are ambitious enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of Manager, Operations

In this role, you will be responsible to establish and improve metrics, monitor cloud AWS/Azure utilization of resources using CloudWatch


  • Maintain organizational security compliances like passwords, key rotation policies
  • Create & maintain various types of alerts that monitor systems health and report any issues to the SysOps team to resolve and/or escalate to the right teams
  • Cost savings/Cost Optimization is a vital activity, lifecycle management from start/stop instances to ensuring adherence to regular checks on what all can be optimized
  • Collaborate and work with DEV team to deploy newer version patches/fixes for vulnerabilities for cloud servers
  • Managing full AWS/Azure Lifecycle, Provisioning, Automation, and Security.
  • Migrating existing on-premise applications to AWS/Azure cloud.
  • Setting up and administering multi-tier workload environments
  • Configure and fine-tune cloud infrastructure systems (account/regions/zones etc.)
  • Perform cloud platform-level software upgrades
  • Develop scripts for automating Cloud/server tasks
  • Perform on-premise resources backup by utilizing AWS Services
  • Deploy automation infrastructure by utilizing AWS Cloud Formation techniques
  • Optimize resources and work on resource tagging to share the cost and plan for reporting.
  • Create and manage VPC, Bastion hosts.
  • Communicate and work with the network team to finalize network connection to cloud VPC’s.
  • Monitor availability and performance 
  • Monitor effectively, billing and cost optimization strategies.
  • Manage disaster recovery and create backups.
  • Maintain Data Integrity and access control while using the AWS application platform
  • Experience in creating and maintaining scripts to provision/de-provision instances required for workloads.


Qualifications we seek in you!

Minimum Qualification

  • Bachelor's degree in Computer Science or equivalent subject 
  • Relevant experience in cloud technologies, especially in AWS & Azure
  • Experience in creating Cloud-based infrastructure as per business requirements and within the Organization framework
  • Experience in creating infrastructure within secure VPC (Virtual Private Cloud) of AWS/Azure
  • Desired Industry certifications like AWS SysOps Admin associate, Azure Admin Associate.
  • Amazon Web Services- VPC, EC2, ELB, EBS, S3, IGW, Route 53, DNS, VPN, RDS, IAM, etc.
  • Microsoft Azure- Virtual Machines, Virtual Network, Load Balancer, VPN Gateway, Azure DNS, CDN, Traffic Manager, Express Route, Blob Storage, Backup, Azure SQL, etc.
  • Awareness of Cloud security Best practices
  • Good command on Linux and Windows operating system
  • Good command over Linux shell command and Windows PowerShell
  • Scripting knowledge of at least one of the following:
    • Bash
    • Python
    • Perl


Preferred Qualification

  • AWS, Azure Sysops Administrator Certification (Desired)
  • Strong verbal and written communication capabilities with the ability to interact and influence at all levels of the organization
  • Provide a single point of contact for the reporting and tracking of issues
  • Maintain current status on all open issues.
  • Interact consistently with end-users in a professional, efficient, and service-oriented manner. 
  • Have a clear understanding of cloud deployment models
  • Have very good troubleshooting and analytical skills.
  • Work with Third-Party Providers to assist in problem resolution.
  • Resolve issues within established time frames.
  • Perform root cause analysis per the Procedures Manual.
  • Participate in root cause analysis if needed.
  • Produce an RCA report.
  • Can go for an upgrade of devices on requirement & provide a plan to the customer.
  • Look for escalations and resolve them in the given time frame.
  • Ability to perform problem analysis and develop resolutions at both strategic and tactical levels
  • Good understanding of ITIL Process flow


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Manager

Job ID: HMS015940

Primary Location: India - Hyderabad

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 5, 2022

Master Skills List: Digital

Job Category: Full Time