Careers at Genpact


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Assistant Manager - Training

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.


Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of Assistant Manager - Learning and development



  • Support the execution of the L&D strategy at region/site/account level
  • Support region/site/account initiatives to meet our yearly targets
  • Support/own the integration process for new accounts by delivering training sessions, based on needs
  • Support data-driven decisions by creating needed reports as per the need
  • Manage Helpmate L&D tickets and provide answers to employee’s queries
  • Support regional/global learning programs, reskilling & upskilling initiatives and projects based on needs
  • Deliver/facilitate learning sessions 
  • Act as regional POC for learning initiatives, programs
  • Offer specialized support for business including being a learning partner/consultant for employees and/or leaders 
  • May participate in other initiatives or projects, as per his/her skills and abilities, upon manager’s request
  • Successfully graduating the training plan attached to the position and the tasks
  • Training other team members regarding the daily tasks whenever necessary and requested by the manager
  • May participate in other initiatives or projects, as per his/her skills and abilities, upon manager’s request

Qualifications we seek in you!

Minimum qualifications/skills

  • University graduate (relevant studies)
  • Previous relevant experience



Preferred Qualifications/Skills

  • Self-motivated with ability to work both independently and as part of a team
  • Good presentation skills in English and virtual environment as well
  • Organized personality with attention to details, able to work simultaneously on different projects
  • Good communication and influencing skills, both with Customer, Ops managers and Associates
  • Result orientation, with problem solving capabilities
  • Ability to handle multiple tasks and drive closure
  • Able to work and complete work independently
  • Project management skills
  • Able to cope with stress and multiple tasks with a deadline



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Assistant Manager

Job ID: HMS015893

Primary Location: Multiple Locations -

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 5, 2022

Master Skills List: Operations

Job Category: Full Time