With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of Assistant Manager - Learning and development

Responsibilities

• Support the execution of the L&D strategy at region/site/account level
• Support region/site/account initiatives to meet our yearly targets
• Support/own the integration process for new accounts by delivering training sessions, based on needs
• Support data-driven decisions by creating needed reports as per the need
• Manage Helpmate L&D tickets and provide answers to employee’s queries
• Support regional/global learning programs, reskilling & upskilling initiatives and projects based on needs
• Deliver/facilitate learning sessions 
• Act as regional POC for learning initiatives, programs
• Offer specialized support for business including being a learning partner/consultant for employees and/or leaders 
• May participate in other initiatives or projects, as per his/her skills and abilities, upon manager’s request
• Successfully graduating the training plan attached to the position and the tasks
• Training other team members regarding the daily tasks whenever necessary and requested by the manager
• May participate in other initiatives or projects, as per his/her skills and abilities, upon manager’s request

Qualifications we seek in you!

Minimum qualifications/skills

• University graduate (relevant studies)
• Previous relevant experience

Preferred Qualifications/Skills

• Self-motivated with ability to work both independently and as part of a team
• Good presentation skills in English and virtual environment as well
• Organized personality with attention to details, able to work simultaneously on different projects
• Good communication and influencing skills, both with Customer, Ops managers and Associates
• Result orientation, with problem solving capabilities
• Ability to handle multiple tasks and drive closure
• Able to work and complete work independently
• Project management skills
• Able to cope with stress and multiple tasks with a deadline

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.