Careers at Genpact

Jobs

  • Facebook
  • Twitter
  • Linkedin
  • Email

Content Review Specialist - Process Associate - Spanish

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Content Review Specialist - Process Associate!
We’re looking for someone with great work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
•    Review content and provide resolution based on prescribed guidelines
•    Provide resolution to maintain standards of quality
•    Recognize trends and patterns and raise issues timely
•    Provide insights to help improve the support to the users
•    Maintain a thorough understanding of process and policies
•    Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
•    Any Graduate 
•    Freshers are eligible
•    Advanced level of Spanish
•    
Preferred qualifications
•    Effective probing skills and analyzing / understanding skills
•    Problem solving skills with customer centric approach
•    Willingness to work on a flexible schedule (potential weekend shift work)
•    Ability to work with content that can be egregious in nature, on a day to day basis

What can we offer? 
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports langauge courses, professional tranings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Private Medical Package, Meal Vouchers or Access to welness programs

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: HMS015159

Primary Location: Portugal - Lisbon

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 2, 2022

Master Skills List: Operations

Job Category: Full Time