Careers at Genpact


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Content Reviewer - Process Associate - English

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of the Content Reviewer - Process Associate with English!
If you are willing to take up a new challenge and find yourself easily in the back-office support for the customer - seems we have just a perfect job offer!
•    Understand and remain up to date with content policies and guidelines shared by the customer.
•    Analyze online videos, social media, web page and advertising content for compliance.
•    Examine the content which could be in text, image, audio, video or other format daily.
•    Identify content that is not in compliance with requirements and flag for action.
•    Give feedback for policies/tools/processes improvements.
•    Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
•    Train other team members regarding the daily tasks whenever urgent and requested by the manager.
Minimum qualifications 
•    Proficient level of English, min C1.
•    Previous experience in content moderation would be an asset.
•    High School Degree
•    This job will request working in a 24/7 schedule with alternating shifts and reviewing content that might be highly egregious in nature, every day. 
What can we offer? 
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports langauge courses, professional tranings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Private Medical Package, Meal Vouchers or Access to welness programs

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: HMS013924

Primary Location: Portugal - Lisbon

Education Level: High School Diploma/GED

Job Posting: Jan 4, 2022

Master Skills List: Operations

Job Category: Full Time