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Process Associate -OTC

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of PA, Cash Apps Representative
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
•    Daily Cash application
•    Manage electronic & Manual client payments
•    Reconcile unapplied accounts
•    Customer open credit Inquiry and Dispute Management

Qualifications
Minimum qualifications
•    Graduate in Commerce (B. Com)
•    Excellent computer skills. 
•    Excellent written and verbal communication skills. 
•    Must be detailed oriented, organized, with a great sense of urgency, and hard working.
•    I-Speak –6.5+
•    Strong English language skills (verbal and written)
•    Meaningful Experience in Order to Cash domain
Preferred qualifications
•    Proficiency in MS Office
•    Good communications and writing skills
•    Good analytical and problem-solving skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: HMS013631

Primary Location: India - Hyderabad

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 23, 2021

Master Skills List: Operations

Job Category: Full Time