Careers at Genpact


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Black Belt – Manager - English

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. 

Inviting applications for the role of Black Belt – Manager - English

A Black Belt in Genpact is responsible for delivering tangible benefits and reducing costs by improving business processes, solving problems, and inspiring change within the organization. Black Belts ensure alignment of Quality initiatives with the company’s strategic initiatives and help implement a culture of continuous improvement through "leading by example" and facilitating the delivery of business impact/results.


· Work with transformation services, solutions, transition, training and operational teams to understand and deliver contractual commitments and customer priorities;
· Work with operations leaders, vertical leaders and customers to craft, implement and drive value generating roadmaps and/or transformation roadmaps;
· Craft, plan and drive the value-generating roadmaps on the aligned accounts;
· Initiate and lead Black Belt projects that improve end-to-end processes and drive significant business impact for customers;

· Work closely with operational and functional teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
· Build process perfection culture in the team;
· Provide leadership in the application of Lean & Six Sigma tools and Process Perfection methodology;
· Drive standardization and global best practices within the organization 
· Motivate change management within Operations and customer organization;
· Implement business process management systems (BPMS) for newly transitioned processes;
· Conduct quality awareness, lean and green belt training within the organization;
· Coach and mentor Green Belts and project teams to drive value for customers based on the roadmap cooperated with them;
· Execute and supervise the annual goals assigned by Quality function management;


Minimum qualifications

· Bachelor’s degree
· Significant work experience
· Proven project management experience with the ability to balance multiple tasks
· Validated people leadership skills
· Experience in Process Improvement Methodologies
· Green Belt certification/ongoing Black Belt certification

Preferred qualifications

· Previous experience in a multinational company would be an advantage;
· In-depth knowledge of project planning techniques, Agile methodology, and automated project planning tools along with relevant certifications is an added advantage

What do we offer for you?
•    Attractive salary;  
•    Stable job offers - employment contract  
•    Work in a multicultural and diverse environment with employees from over 30 countries   
•    Genpact professional trainings and great career development opportunities  
•    Friendly work environment (Best Office Award 2015)  
•    Free access to our award-winning learning platform   
•    Benefits such as gym, cafeteria, hairdresser and a medical center, all conveniently located on the office campus

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube. 

Job: Black Belt

Job ID: HMS013619

Primary Location: Hungary - Budapest

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 28, 2021

Master Skills List: Operations

Job Category: Full Time