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Installation Engineer - Assistant Manger - French

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.  

 

Transformation happens here. Come, be a part of our exciting journey! 

Are you the one we are looking for? 

Inviting applications for the role of Installation Engineer 

Responsibilities 

  • Check the Pre-requests for site Readiness before FSE reaching the site.  

  • Guide FSE on EHL pre-installation, EHL Hardware installation.  

  • Install & configure Edison health link server based on Package.   

  • Install & Configur the 2P/3p (DLIR, Accipio, SSF2, AW) Application.  

  • Make sure that the EHL is connected to client back-office via in-site-RSVP.  

  • Update & maintain the day-to-day installation activities & development in the installation tracker.  

  • Remotely support the FSE based in EMEA/AnZ/APAC for Installing the server.  

  • Analyze the SR for CT FF for cost review.  

  • HPE registrations making sure EHL device is registered for Warranty 

 

Qualifications we seek in you! 

Minimum qualifications 

  • B.Tech/B. E in Computer Science/Information Technology/Electronics and Telecommunication or Mechanical.  

  • BCA/MCA, B. sc/M.sc IT   

  • Excellent communication in French, in both written and oral forms  

  • Excellent communication in English, in both written and oral forms  

  • Experience working with diverse stakeholders in a multi-vendor environment (Beneficial).  

  • Basic knowledge of excel and word (Preferred intermediate).  

  • Good understanding of networks and generic terminologies  

  • Relevant experience in a Technical Support process (Enterprise or consumer)  

  • Experience with troubleshooting and diagnosing problems in a remote infrastructure support environment  

  • Knowledge of Networking concepts  

  • Excellent communications skills in French & English and ability to work with calmness under stress  

  • Ability to coordinate with different stakeholders efficiently  

  •  L2/L3 Networking Experience (Routing/VPN connectivity/Tunnelling/Firewall)  

  •   Intermediate excel level expertise  

  •   Can speak in English and French (Any additional language other than mentioned is preferred)  

  •  Experience in SAAS (to set up virtual machines/applications/software) 

 

Preferred qualifications 

  • Knowledge of Networking Solutions – Datacenter and Edge  

  • Ability to effectively communicate technical issues, prioritize them and enjoy working with customers  

  • Good customer orientation, excellent phone etiquette, and work ethics  

  • Experience/knowledge on Kubernetes (Optional-good to have)  

  • Linux Experience (Optional-good to have)  

  • Fundamentals of Cloud computing (Basic cloud operations) 

What can we offer?  

  • Attractive salary; 

  • Stable job offers - employment contract 

  • Work in a multicultural and diverse environment with employees from over 30 countries 

  • Genpact supports professional tranings and great career development opportunities 

  • Free access to our award-winning learning platform  

  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts 

 

 

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on TwitterFacebookLinkedIn, and YouTube. 

 

Job: Assistant Manager

Job ID: HMS011341

Primary Location: Romania - Bucuresti

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Oct 14, 2021

Master Skills List: Operations

Job Category: Full Time