Careers at Genpact


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Process Developer - Human Resources Operations (HRO)

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.


We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of PD, Talent Acquisition Recruiter

This role will work as a strategic partner with internal stakeholders and support teams to drive business growth. This role utilizes various career portals and job sites to enthusiastically search and source outstanding candidates for the Genpact organization!



  • Partnering with operations management, so that recruitment and selection of employees meet business needs
  • Researching and utilizing time and efficient methods of identifying quality potential employees
  • Utilizing proactive and various search methods to source candidates, including advertising (print and web based), employee referrals, and personal networking
  • Ensuring all OTFR metrics are met to ensure positive results
  • Partner with operations and management to learn details of new roles and job openings
  • Work with hiring managers to find the best questions to ask, in order to, evaluate candidates
  • Build a list of questions (prescreen document) to ask applicants during the initial phone call
  • Utilize internal and external websites to post new openings; build a questionnaire for each of these portals so that outstanding profiles are received; utilize these external portals to source additional qualified candidates
  • Call applicants to discuss job positions and evaluate if they would be the right fit for our company
  •  Schedule qualified candidates for interviews with operations managers; request feedback from managers once interviews are complete
  • Create profiles in Genpact portals to easily store new-hire information; work with Shared Services team to process job offers; settle the start date of new hires; work with candidates throughout the background check and onboarding processes; keep management advised throughout new-hire process
  • Find qualified candidates quickly in order to meet deadlines and/or business-required dates; provide timely and high-quality candidates
  • Provide positive and/or constructive feedback to all applicants regarding their interviews
  • Plan, prioritize, monitor progress, and provide tracking information for managers and operations leads regarding the recruitment process; analyze and report on these activities
  • Work closely with other areas of People Support to maintain client and interpersonal integrity






Minimum qualifications

  • Minimum Qualification:  Graduate- Commerce
  • Deadline driven, self-starter, mentally agile, and enthusiastic
  • Excellent multitasking skills
  • Interpersonal and communication skills, both written and verbal
  • Able to work in a collaborative environment


Preferred qualifications

  • Understanding of working in a BPO environment
  • Innovative approach to problem solving


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Process Developer

Job ID: HMS010424

Primary Location: India - Jaipur

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Sep 14, 2021

Master Skills List: Operations

Job Category: Full Time