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Process Developer - Order To Cash

Process Developer – Order to Cash
Function: Operations

 
 


With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

 

Inviting applications for the role of PD, Order to Cash
We are looking for someone with extensive knowledge and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

 
Responsibilities
 
  • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and rectify unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
 

Qualifications
Minimum qualifications

 
  • Graduate in Commerce (B.Com)
  • Relevant Experience
  • Strong English language skills (verbal and written)
 
Preferred qualifications
 
  • Strong domain experience
 
 
 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.comFollow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Process Developer

Job ID: GEN008389

Primary Location: India - Hyderabad

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Sep 3, 2019

Master Skills List: Operations

Job Category: Full Time