Careers at Genpact


  • Facebook
  • Twitter
  • Linkedin
  • Email

Assistant Manager-ITC

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. 

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Assistant Manager, Order to Cash!
This position includes but is not limited to the extensive contractual month end, weekly and adhoc reporting. Assist manager and team in day-to-day operations for invoice collections, deduction resolution, cash application, reporting and troubleshooting and account reconciliations. Daily interaction with client.

•    Month end reporting to client adhering to imposed timelines.
•    Weekly reporting; scheduled and adhoc
•    Trade Tape Process
•    Internal reporting on Service Level agreements and ARC/RRC
•    Client internal and external audit requests
•    Analyze data
•    Management of existing automation projects
•    Power Point slides
•    Monthly DSO reporting back up
•    Support/Lead team
o    Assist/Aide team in next steps and escalations for collection of A/R with accounts (customers) and/or client
o    Back up for Manager for FLM dashboard, ADP time system and lead daily huddles in the absence of manager
o    Troubleshoot issues in collection efforts and deduction resolution
o    Manage back log with team on deduction resolution (coding/commenting deductions in SAP)
o    Weekly meeting, along with manager, with Director of Distribution
o    Quarterly meeting, along with manager, with Sr. Director of Trade A/R/Credit/Finance teams on monthly DSO figures and open A/R
•    Review and approve offset forms 
•    Monthly meetings with Operations and client
•    Customer website/portal information retrieval
•    Allowance rebate process knowledge
•    Managing retention of data files

Qualifications we seek in you!
Minimum qualifications
•    High School degree required 
•    Relevant work experience in invoice collections and deductions is required or equivalent combination of education and experience. 
•    SAP experience required
•    Expert Excel knowledge
Preferred qualifications
•    Good/Excellent Computer Skills 
•    Excellent Excel abilities
•    Ability to work with MS Word and Power Point
•    Knowledge of Accounts Receivable
•    Basic knowledge of concepts of debits and credits
•    Extensive SAP knowledge
•    General Ledger knowledge
•    Excellent Written and Verbal Communication Skills
•    Excellent Customer Service Skills
•    Ability to Multi-task
•    Detail Oriented
•    Negotiation and analytical skills
•    High level of professionalism
•    Analytic skills
•    Knowledge of Filemaker

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Assistant Manager

Job ID: CPG031530

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 5, 2022

Master Skills List: Operations

Job Category: Full Time