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Senior Associate-EPM

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
Inviting applications for the role of Senior Associate, Data Management
In this role, you will be responsible for recruiting stores for clients and maintain a good rapport with the aggregators who are the point of contact for us. 
Responsibilities
•    Negotiate contracts for the selling of store sales data 
•    Monitor/Track and process the payment for the retailers
•    Fix store authorization issues that occur from our field force
•    Answer inquiries from internal/external groups regarding the completion of the data file set-up
•    Provide solutions or escalate issues to the appropriate person or group regarding missing data, late or incomplete data, payment issues, contract issues etc
•    As the contract holder and escalation point, act as liaison between the retailer and other groups such as Data Integrity and Data Validation for problem solving issues
•    Documentation of contracts, authorization letters, store information sheet, ACV numbers
•    Builds and distributes documents needed to bring a store, small chains or data aggregators
•    Getting approval to release the movement data for the restricted clients for different geographies
•    Creating weekly & monthly report
•    Preparing ad-hoc reports for clients

Minimum Qualifications
•    Graduate (Any Bachelor's Degree)
•    Excellent communication skills (written & verbal)
•    Willing to provide extended support & flexible in terms of work timing when needed

Preferred qualifications 
•    Eye for detail & investigative skills
•    Good interpretation & comprehension skills
•    Demonstrable analytical skills
•    Strong Customer Orientation – Solution oriented
•    Ability to ask right queries
•    Ability to prioritize and organize own workload

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Associate

Job ID: CPG031113

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 16, 2022

Master Skills List: Operations

Job Category: Full Time