Careers at Genpact


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Manager - Collections

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Manager, Collections 
We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast paced business environment while being a good great teammate and should have led a team size of ~20 to 25 people.
•    You need to lead all the activities related to Cash domain
•    Balance Cash related to collections and dispute management, implement & enforce to strategy
•    Interaction with end customers via Calls and Emails for collecting pass due amounts
•    Meeting collections numbers/targets (monthly/ quarterly/ yearly)
•    Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
•    Dispute Balancing related to invoice, cash and collection issues
•    Lead and participate in conference calls with Country / Regional Financial Managers.
•    Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
•    Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)
•    Timely and effective communication with internal departments for issue resolution
•    Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target
•    Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
Minimum qualifications
•    B.Com graduation (MBA – Finance preferred)
•    Meaningful work experience in Cash and Collections
Preferred qualifications 
•    Excellent Interpersonal Skills
•    Proficient in MS Office applications, especially in MS excel
•    SAP knowledge and experience in generating reports from SAP would be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Manager

Job ID: CPG030661

Primary Location: India - Noida

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Feb 10, 2022

Master Skills List: Operations

Job Category: Full Time