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Business Analyst - SAP

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. 

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?

Inviting applications for the role of Life Sciences Analytics, Business Analyst

Responsibilities
•    Monitor iDocs a SAP process of receiving EDI data from customers 
•    Check on failed iDoc understand the error in raw data and set-up rules to convert and push into SAP 
•    Analyze iDoc error and pro-actively communicate with customers or sales representatives of a particular account 
•    Should be able to closely work with Customer service team managers and/or sales representatives 
•    Should be able to interpret business rules from training documents and automate the rules as necessary 
•    CSTS analysts work on documenting the requirement, work with the SAP team and CODIS team to check system capability 
•    Periodically monitor the progress of the requirement, test the capability before rollout 
•    Onboard new customers to start EDI processing – Should monitor customer inquiries such as onboarding issues etc., and ensure proper EDI onboarding 
•    Monitor iDocs from other channels such as e-Commerce (MyAlcon Store), Esker (fax automation), MARLO. Everything and anything coming into SAP

Qualifications we seek in you!
Minimum qualifications
•    BE/B- Tech/ BCA, MCA, BSc/MSc, MBA 

Preferred qualifications 
•    Good email writing skills and customer communications
•    Good documentation skills and attention to details
•    Good knowledge in SAP, Mulesoft
•    Good to have knowledge in EDI work
•    Good knowledge in JIT (Just in time)
•    Pro-activeness and enthusiasm to take on new challenges
•    Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
•    Proactive planner and can work independently to manage own responsibilities


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Business Analyst

Job ID: CPG030074

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Jan 10, 2022

Master Skills List: Operations

Job Category: Full Time