Careers at Genpact


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Business Analyst - Logistics

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of BA, Transportation Analyst.

The role occupies a pivotal role in the execution of transportation plans and strategies.  They are directly responsible for the order once in system through shipment delivery to the customer; including forwarder selection, load optimization, and shipment plan execution. They must work effectively across all functions, and cooperatively with numerous service providers, to ensure timely pick-up/delivery of FG shipments within client’s varied network


  • Transportation Planning/Warehouse/Factory/Supply Planners—To communicate as needed with Transportation management regarding carrier service issues and internal/ external customer/facility service requirements.
  • Manufacturing/Distribution--Partner with sites to ensure shipment plan is intact and exceptionable for same day/next day shipments. Monitor daily execution of shipping/receiving activities at assigned facilities and facilitate daily discussions with Plants and Site Transportation Planner.
  • Customer Supply Chain-- Work with Customer Service TLs, Customer Supply Chain, and carrier partners to provide expert assistance with on time pickup and on time delivery of FG shipments. Ensure appropriate communication to all impacted parties.
  • Export Documentation--Coordinate with suppliers and forwarders for customs documentation and share the same to customers for release of containers.
  • Support continuous improvement initiatives through control plan execution and actively participate in relevant lean six sigma projects.
  • Product Supply--Monitor daily execution of upstream replenishment plans, and initiate corrective action when service issues arise. Ensure appropriate communication to all impacted parties.
  • External Carriers--On a daily basis, work with carrier's on-site resources, HQ and dispatch offices to resolve Routing Guide and service issues.  Monitor communications and escalate to various internal and external stakeholders when necessary.
  • Demonstrate oral and written communication skills and the ability to communicate issues in a succinct and logical manner. Strong listening skills.
  • Ability to prioritize tasks to meet deadlines and work with team when help is needed.
  • Ability to generate innovative solutions to problems and effectively work with and communicate to key stakeholders.


Qualifications we seek in you!

Minimum Qualifications

  • Bachelor or master's degree
  • Experience in Supply Chain Management, preferably in logistics or Transportation related positions

Preferred Qualifications

  • End user knowledge in SAP, SRM preferred
  • Excellent interpersonal, communication and influencing skills
  • Excellent analytical and execution skills
  • Strong sense of customer service and analytic skills
  • Self-starter, able to accomplish tasks independently, can-do attitude.
  • Capable of working under pressure and tight deadlines.
  • Advanced excel knowledge preferred
  • Ability to learn new systems quickly and leverage systems and information to influence others


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.



Job: Business Analyst

Job ID: CPG028861

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Nov 16, 2021

Master Skills List: Operations

Job Category: Full Time