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Senior Manager - Scrum Master

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of Senior Manager, Scrum Master!

 In this role, the scrum master would be responsible for ensuring the team lives agile values and principles and follows the processes and practices. The individual must be an active contributor towards the overall objective of the project.


The Role demands for a qualified professional who can provide guidance to direct reports typically comprising of first line managers and supervisors.

  • Should have excellent knowledge of Agile methodologies and frameworks in software development projects.
  • Should possess practical experience in planning, executing and implementing multiple projects using one or more agile frameworks (Scrum is a must).
  • Should be excellent in Scrum framework, with all its artifacts and techniques.
  • Proficient in one or more Agile project management tools (Jira / VersionOne / MS Teams), Jira preferable.
  • Coach and guide all stakeholders to follow the agile principles and tools.
  • Excellent Problem solving, conflict resolution and organizational skills.
  • Manage project scope and timelines
  • Should be able well versed in running and managing all the sprint ceremonies.
  • Create self-organizing teams that are flexible and fully productive during sprints.
  • Resolve conflicts and remove obstacles that occur
  • Help teams implement changes effectively
  • Ensure deliverables are up to quality standards at the end of each sprint
  • Guide development teams to higher scrum maturity
  • Help build a productive environment where team members own the product and enjoy working on it
  • Software development & testing experience, and Scrum master certification is a plus.
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement
  • Proven track record in stakeholder management
  • PMP or Prince 2 Certification
  • Working knowledge of Azure Dev Ops
  • The incumbent would be required to do the following;
    • Coordinate sprints, retrospective meetings and daily stand-ups
    • Facilitate internal communication and effective collaboration
    • Be the point of contact for external communications (e.g. from customers or stakeholders)]
    • Help teams implement changes effectively

Minimum Qualifications

  • BE/B- Tech, BCA, MCA, MBA, BSc/MSc

Preferred qualifications

  • Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
  • Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
  • Effective communication and negotiation skill.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube



Job: Senior Manager

Job ID: CPG025780

Primary Location: India - Bangalore

Education Level: Master's / Equivalent

Job Posting: Sep 6, 2021

Master Skills List: Operations

Job Category: Full Time