Careers at Genpact


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Process Associate - Trade Promotion

Function: Operations

Bangalore, India



With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

 Inviting applications for the role of PA , Trade promotion analyst

The Sales Services Associate is responsible and accountable for managing the transactional flow of end-to-end trade activities. An integral part of the role is driving executional accuracy for activities such as invoice payment, deduction resolution. Bill payment, compliance, and post-event analysis all end to end activities in our trade pay space.  The Sales Services Associate is a supporting member of both the Customer Supply Chain Team and the Customer Business Team




  • The trade promotion analyst will be responsible for working on trade promotion management tool to clear invoices and deductions against trade activities

  • Important to owning these processes, is establishing a reconciliation process for ensuring planned activities are matching actual activities, and also ensuring processes are compliant in accordance with Accounting & Compliance regulations.

  • Additionally, troubleshooting system issues and opening tickets and ensuring resolution and communication back to key stakeholders.

  •  Clearing deductions/claims against plan

  • Liaison between user and Support Contacts

  • Supporting any trade audits or system audits

  • Ensuring meeting all required activities in a timely and compliant manner



Minimum qualifications


  • Any Graduate

  • Analytical, Problem Solving, Excel, Good Communication, able to work individually

  • Strong Communication Skills (verbal and written)

  • Excellent understanding OTC domain and worked on TPM, SAP ERP- 

  • Good understanding of upstream and downstream of Contracts, New Item Forms, Price Changes, overall understanding of Trade Pay and Deductions

  • Ability to think in the feet and go through the details of the processes

Preferred qualifications

  • Good customer handling skills

  • High Energy level


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.comFollow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Process Associate

Job ID: CPG013254

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Nov 22, 2019

Master Skills List: Operations

Job Category: Full Time