Careers at Genpact


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Manager - Network Operations & Engineering

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey! 
Are you the one we are looking for? 
Inviting applications for the role of Manager, Network Operations & Engineering 
Job description
•    The candidate should be holding hardcore 24X7 Op’s experience
•    Must have designed the network for large scale infra and delivered the project end to end
•    Candidate must have worked/handled the IT projects and delivered end to end
•    Candidate should have experience of handling the team
•    Global customer interaction is one of the key expectations from candidate
•    The candidate should hold very rich experience in corporate LAN & WAN infra
•    Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
•    He/she need to lead function and drive the project/operations end to end
•    Candidate should be very strong in written & oral communication 
•    Candidate should be holding good understanding of DevOps environment

•    Playing accountable role along with team while handling the operations issues and delivering the assigned projects
•    Working with internal / external resources to deliver the assigned task
•    Candidate may get into Ops critical issues to isolate the root cause technically
•    He/she may have to get into the issues technically, drive the issue closure along with OEM
•    Work with different Vendors and service Provider for faster and accurate resolution/implementation.
•    Identifying open risk in the production network and provide input for mitigation.
•    Creation of technical documents and working with internal team to implement the same
•    Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/process 
Qualifications we seek in you
Minimum qualifications
•    Graduate 
Preferred qualifications 
•    CCNP (Must)
•    Candidate should be very strong in written & oral communication 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Manager

Job ID: COR022604

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Apr 1, 2022

Master Skills List: Corporate

Job Category: Full Time