Careers at Genpact


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Manager - HR-BTS

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here! Come, be a part of our exciting journey!

Inviting applications for the role of Manager, Human Resource

This role of YMP at Genpact is a high visibility role with an immense growth potential for young leaders. This role involves partnership with key partner in business, ensuring smooth execution of projects, ensuring timely delivery and quality within the planned cost & schedule. We are looking for a self-starter who is energetic, agile, and can partner with key business leaders to develop and refresh long term strategy for all service lines in IT business.


  • Setting up and handling E2E people practices engagement, employee grievances, performance management, bench management
  • Regular updates to leadership on health of accounts from people’s perspective
  • Should be able to handle and diligently work on interventions to improve employee retention
  • Drive daily operating rigor for implementation of people practices like EMS, 1 on 1, exit interviews, retention discussions, etc.
  • Develop and Monitor reward strategies to effectively drive performance
  • Support employee and organizational development through appropriate change management and training initiatives
  • Inform management of critical issues and employee management trends through effective HR metrics and reporting
  • Ensure Top 10 HR practices are being followed in letter and spirit
  • Maintain regular collaborate with hiring team to ensure hiring of talent - quality as well as number
  • Advice associates on personal development and growth
  • Prepare employee separation notices and related documentation; conduct exit interviews to determine reasons.

Experience & Skills required:

  • Excellent interpersonal skills - listening and communication skills
  • Support attention to detail and high work standards in support of accurate, flawless, optimized support delivery
  • Demonstrate effective partner management while delivering on key business initiatives through applying effective change and transition management strategies
  • Experience in handling and delivering multiple projects and streams of work concurrently while applying excellent partner management and influencing skills
  • Proactive and solution focused with ability to influence
  • Experience in lean process, process improvement, implementation of enabling technologies will be an added advantage


  • MBA from (Tier-1) B –Schools with prior proven ability in IT industry.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Consultant

Job ID: COR021141

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Dec 3, 2021

Master Skills List: Corporate

Job Category: Full Time