Careers at Genpact


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Senior Manager - Internal Communications

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. 
Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Senior Manager - Internal Communications Leader
The Internal Communications team member will handle our communication portfolio across Marketing, Diversity, Equity & Inclusion, CSR, and L&D (Genome) teams to carry out internal communication plans and drive employee awareness and engagement.
•    Lead and execute communication campaigns with teams to drive awareness around key programs and initiatives 
•    Effectively craft internal communications strategies in conjunction with overall organizational objectives 
•    Should be able to drive end-to-end communication campaigns while keeping an eye on the bigger picture 
•    Coordinate with business units to gather information and craft articles, messages, or newsletters. Must have eye for detail 
•    Formulate key messages or scripts for leadership to be used for internal presentations/townhalls/videos 
•    Ensure that news, achievements, employee experience initiatives, values-based behavior and information on the business are collected and promoted on all internal platforms in suitable formats  
•    Ensure that messages are consistent across all mediums and departments. Effectively cross-pollinate messages within key initiatives to ensure consistency. 
•    Keep relevant internal stakeholders abreast of progress and preempt and address their queries 
•    Maintain a leadership townhall calendar and manage their townhalls   
•    Storyboard or translate communication plans to the creative team of art directors and designers 
•    Based on reach and adoption metrics, revise content or channel strategy to improve reach and adoption  
•    Should have a creative eye and a keen interest in design, visualization, creation of attractive newsletters

Qualifications we seek in you! 
Minimum qualifications
•    Business understanding: Strong ability to understand Genpact’s core business  
•    Writing skills: You need excellent writing, editing and proofreading skills as well as the ability to source stories from employees  
•    Speaking skills: You also need strong speaking skills and moderate virtual town halls and dialogues 
•    Interpersonal skills: You need good interpersonal and relationship-building skills to work with varied departments. You also need to possess the confidence to deal with senior executives and explain communication processes/strategies to them. 
•    Creative skills: You need the creative ability to devise out-of-the-box communication strategies
•    Experience in working with communication and collaboration platforms such as MS TEAMS, SharePoint, Poppulo, Zoom, etc

Preferred qualifications 
•    Experience in a communications team, especially internal communication, for a large business or organization, is most sought after. But the experience of writing for a variety of different audiences is also desired
•    General journalistic or marketing experience is beneficial
•    Prior management of complex projects (e.g., rebadging, M&A) 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Senior Manager

Job ID: COR021019

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Nov 26, 2021

Master Skills List: Sales and Marketing

Job Category: Full Time