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Manager - Risk and Controls

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Manager, Risk and Controls

In this role, you will be responsible for managing and executing the Business Process - Internal Controls Management activities for a large banking organization in North America

The purpose of the role is to help the organization in developing and implementing Business Process Internal Controls Management Program following the internal and industry leading principles and approaches to conduct process scoping, risk identification, risk assessment, controls identification, controls design, controls testing, gap identification and remediation, risk mitigation/gap remediation, reporting, etc.



  • Lead and conduct process walkthroughs and performing testing of control design and operating effectiveness
  • Preparing process and control documentation in form of Risk Control Matrices (RCM), SOPs, narratives and process flow diagrams
  • Issue management including performing issue validation, reporting and providing recommendation to business
  • Building relationships and collaborating with key client and internal stakeholders
  • Review annual testing plan and determine audit procedures necessary to achieve the desired audit results
  • Review and communicate audit results, findings and recommendations to account partner, client management and key stakeholders.
  • Ability to analyze internal and external processes and integration to understand risks and identify controls
  • Develop/gather documentation related to internal controls (control language, design and implementation)
  • Assess Design and Operating effectiveness of existing controls
  • Assist on specific cross functional initiatives and projects in terms of control requirements definition and validating control implementation artifacts
  • Provide input to client management to improve operational efficiency and/or to enhance the design and operating effectiveness of internal controls.
  • Utilize superior organizational skills to manage the high volume body of work.
  • Participates in meetings with the business to discuss test and/or audit scoping, testing progress and results
  • Require to execute work within established policies, procedures, standards and protocols
  • Ensures frequent communication of test and/or audit results including control deficiencies in need of remediation on a timely basis to the appropriate stakeholders and senior management



  • Minimum qualifications


    • Graduate degree in Accounting & Finance required
    • Experience in internal and/or external audit, process re-engineering, process compliance reviews, SOX 404/finance reporting controls testing or risk management function in a banking and financial services organization or audit/accounting firm
    • Must be able to work, at times, multiple assignments simultaneously
    • Strong report writing and presentation skills, an analytical mind, and problem-solving abilities
    • Position requires the ability to work effectively with all levels of staff and handle confidential information discretely and professionally


  • Preferred qualifications
    • Post graduate qualification as an MBA or CA, CFE, CIA, or CISA a plus
    • Prior Big 4 experience is preferable
    • Project management


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job: Manager

Job ID: BFS018171

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Jan 24, 2022

Master Skills List: Consulting

Job Category: Full Time