Careers at Genpact


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Senior Manager

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of Senior Manager, Analytics

•    Drive improvement and issue resolutions around the forecasting process enabled by:
o    iOPs Design Authority (process, org, tech)
o    Global Design Team 
o    -Vendor Data Scientists
o    Local market SMEs and planning teams (Market Collaboration Planner & Category Demand Planning)
•    Triage issues / tickets and categorize into H/M/L priority with its own TAT            
•    Understand forecast models for each individual unit, stress test on inputs and perform RCA for Issues    
•    Suggest methods to resolve the tickets and work with Core team to improve model selection and suggestion to upgrade features if required
•    Driving continuous improvement by analyzing issues / tickets 
•    Help land the FEU productivity in demand planning over a period

Qualifications we seek in you!
Minimum qualifications
•    Good understanding of supply chain and Demand Planning Process, organization structures and key metrics. Well-developed interpersonal / communication skills

•    Thorough understanding of the forecasting process as well as understanding the advanced statistics / ML concepts 
•    Consulting w/ CPG majors solving their Supply Chain business problems. 
•    Demonstrates problem-solving skills and working under tight timelines; multi-tasking abilities; exception-based management capability
•    The ability to lead and develop a team with a continuous improvement mindset
•    Ability to balance priorities across multiple internal and external stakeholders  
•    Ability to learn new systems quickly and leverage systems and information to influence others 
•    Acting swiftly on high priority issues (escalations from high priority customers) and supporting their resolution with ownership
Preferred qualifications 
•    Supply Chain related experience in Supply-Demand, preferably in CPG Industry 
•    Working knowledge of SAP and SAP APO

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Job: Senior Manager

Job ID: BFS017995

Primary Location: India - Gurugram

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Jan 14, 2022

Master Skills List: Operations

Job Category: Full Time