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Assistant Manager - Salesforce Administrator

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we’re looking for?

Inviting applications for the role of AM,Salesforce Administrator

Responsibilities

This resource will be the vital link between business and technology. As Salesforce Administrator, you will work with partners to define requirements, to customize, and to ensure that platform is used to its full potential. You will maintain the platform and make it easy for users across different technical level to use Salesforce.

Qualifications we seek in you:

Minimum qualifications -

  • Proficient in Salesforce Admin functions across Sales, Service, Community and Knowledge
  • Demonstrable capability in installation and management of app exchange products such as FairWarning and Odaseva
  • Salesforce development lifecycle (DX preferred)

Preference

  • Good understanding of Agile Delivery Methodology and experience in working with Scrum teams.
  • One who is passionate about technology, problem solving, ability to adapt new skills, sharing expertise and knowledge!
  • Excellent customer facing skills that include conducting compelling technical briefing & demonstrations. The person should have a technical curiosity to implement new technologies and articulate the solutions to the customer.

Nice to have

  • Knowledge on Cloud and container technologies – AWS or Google
  • Has good understanding of monitoring tools, APM or other alerting tools (such as Splunk, SumoLogic and/or AppDynamics).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

 

Job: Assistant Manager

Job ID: BFS015935

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Sep 8, 2021

Master Skills List: Operations

Job Category: Full Time