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Senior Associate-EPM

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Senior Associate, Delivery Manger!

In this role, you are expected to interact with multiple stakeholders to be on time with client deliverables. It involves interacting with Attribute owners, Delivery team, onshore stakeholders, etc., and understand client's requirements to make changes to their existing database/model.
Responsibilities
•    Manage Work Order Process: 
o    Set up call/ meeting to understand the client requirement 
o    Fill out work order details 
o    Ensure implementation of work as per the work order 
•    Manage Weekly and Monthly Update: 
o    Publish new item report for client review 
o    Ensure on-time feedback is provided by the client 
o    Review new item report with the client, coding question, via email or phone 
o    Process the New item 
o    QC the database before releasing it to the client 
•    Manage ad-hoc projects: 
o    Setup call with the client to understand the project needs 
o    Share project timelines with stakeholder 
o    QC the Adhoc work before releasing it to the client 
o    Provide communication and facilitate issue resolution for any Adhoc request 
•    Restatements: 
o    Receive restatement request from Client 
o    Conduct call/meeting to understand the needs of the restatement project 
o    Create time for the restatement 
o    Implement the restatement changes and work with other stakeholders in the restatement process 
o    QC the database at a different stage in the restatement  
o    Facilitate the final release
Qualifications we seek in you!
Minimum qualifications
•    Bachelor's/Graduation/Equivalent
Preferred qualifications 
•    Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations  
•    Flexibility to adapt to a variety of engagement types, working hours and work environments, and weekend working (if the need arises). 
•    Basic Excel knowledge 
•    Superb communication and negotiation skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube 
 
 

Job: Senior Associate

Job ID: ANA003932

Primary Location: India - Bangalore

Education Level: Bachelor's / Graduation / Equivalent

Job Posting: Mar 15, 2022

Master Skills List: Operations

Job Category: Full Time