Management Team

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Mark Sullivan

Global Business Leader, Banking and Financial Services

Mark Sullivan has joined Genpact in July 2018 as Global Business Leader, Banking and Financial Services (BFS). In this role, Mark is leading the growth strategy and execution for the vertical which encompasses developing disruptive solutions for banking clients and overseeing the continued evolution of the BFS priority service lines.

Mark brings extensive financial services expertise and technology-led professional services leadership to Genpact.  He joined Genpact from IBM where he was the Managing Partner for Banking and Financial Markets, North America and Global Business Services. Prior to IBM, Mark was a Managing Director at Accenture for more than seven years, where he was responsible for managing the North America Technology Consulting businesses as well as the Financial Services Technology Advisory business that included the coordination of all Services including Operations, Digital, and Strategy. Before his tenure at Accenture, Mark held a variety of leadership roles including COO of Fidelity Investments, Partner at KPMG Consulting, and leader at United Technologies.

Based in Atlanta, Mark attended graduate school at the University of Hartford and earned a bachelor’s degree in Economics from Framingham State College.