High Tech

Lead To Cash

Generating High Tech Impact

Growth in recurring revenues is a key area for improvement for software companies. However, due to fragmented data and limited visibility into distributor and reseller sales cycles, companies struggle to mine insights from sales and customer data for renewals and additional revenue opportunities.

Genpact ensures higher customer retention, robust revenue management, and enhanced compliance. Our process-driven approach is supported by best-in-class technology platforms and integrated analytics for master data management and contract setup support, along with analytics for pricing, capacity planning, installed based management, and revenue leakage.


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We make high tech organizations' intelligent, by designing, transforming, and running their processes through a practical use of advanced operating models, technology and analytics, focused to where they can deliver the most impact. The result is Intelligent OperationsSM.

Our solutions include:

  • Master data policies, design setup, and maintenance solutions to ensure cleaned customer and product data
  • Pricing and leakage analysis offerings to identify prospects and provide contract pricing support
  • Complex contract setup solutions to resolve quote finalization and capture issues, and to prepare and close contracts
  • Installed base (IB) analytics to minimize portfolio risk and increase data accuracy to drive the software renewal process
  • Profitability analysis and service capacity planning solutions to ensure optimized contract renewals, with the end output integrated with the client's existing CRM solution